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Forum Discussion
jrmutley
Mar 07, 2020Aspirant
C7000v2 Intermittent connection with Genie and Nighthawk Apps
I posted this same message in the generic board for cable modems & routers. Apologies for the double post if re-posting here isn't appropriate.
I've had the C7000V2 for a month or so now. In general it works fine. However, I've had an annoying issue. If this gateway has been running for a few days, and I try to connect to it using the Nighthawk app on my iphone, the Genie app on my laptop, or even typing in the web address on a browser, it won't.
When this happens, I'm still connected to the internet. As a matter of fact, I'm watching YouTube TV on my Roku right now. I just can't connect via any of the above management tools. Rebooting temporarily fixes the issue. But, it isn't a permanent fix.
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