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Forum Discussion
prashanth12
Sep 17, 2022Follower
C7000V2 intermittent lost connection
I'm using a C7000v2 Netgear modem and router, and I have been using it for three years without a problem but all of sudden last two days, I had an issue with the internet connection, which is frequen...
plemans
Sep 18, 2022Guru - Experienced User
You're getting line issues from the looks of the log.
Start with removing any amplifiers, signal attenuators, or splitters from the coax.
From there check the line for kinks, damage, moisture in the line.
Check the connectors for improperly made ends, foil touching the copper coax line, loose connections, bad/old/cheap connectors, or corroded connections. Replace them if you do.
If you can, simply connect the modem right where the coax comes into the home. This prevents wiring in the home from being the issue. And some ISP’s charge if the wiring issue is in the home. So this helps prevent this.
If that doesn't help, the isp needs to check the line