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Birdage's avatar
Birdage
Initiate
Apr 20, 2022
Solved

C7000v2 lost range

We've had a Netgear AC1900 WiFi cable modem router, Model C7000v2 for about a year and have Xfinity as our internet provider.  Yesterday all of our connected devices had to resign in with the router ...
  • plemans's avatar
    plemans
    Apr 20, 2022

    Maybe a power outage caused a reboot/reset? 

    Have you tried changing the wireless channels for the 2.4ghz/5ghz? 

    What speeds are you getting? (for wired, 2.4ghz, and 5ghz)

Birdage's avatar
Birdage
Initiate
Apr 20, 2022

We figured it out.  Not sure why the router rebooted by itself since there was no other power outage.  Thanks for the help.

michaelkenward's avatar
michaelkenward
Guru - Experienced User
Apr 21, 2022
Birdage wrote:

We figured it out. 

For the benefit of others, can you tell us what you figured it  out to be?