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Forum Discussion
PatrickPringle
May 21, 2020Initiate
C7000V2 modem needs frequent reseting
Greetings, We have a Netgear Nighthawk C7000 v2 router purchased in August 2018. In the last month or two our wifi speeds slowly fizzle out over and hour or two to practically nothing. When I unplug...
FURRYe38
May 21, 2020Guru - Experienced User
Are your test speeds wired or wireless?
Does this effect all wired and wireless devices?
The C series you have is a gateway modem thus a modem with built in router and wifi. Since this is a cable modem, all ISP push FW updates to these modems. NG doesn't have FW that users can manually install.
Have the ISP check the signal and line quality UP to the modem.
Be sure there are no coax cable line splitters in the between the modem and ISP service box.
Be sure your using good quality RG6 coax cable up to the modem.
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
The AX you are looking is a wifi router only. it requires a ISP modem or ONT to connect to the internet services.