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Forum Discussion
C7000v2 modem will not allow login, password reset ONLY
Please help. I have purchased this Netgear C7000v2 modem/router to replace the ARRIS modem I was renting from WOW. I got it connected, activated and it does provide internet, BUT I cannot login to ch...
I am working from home, my personal laptop is broken at the moment and I am trying to use my work laptop. Due to due to administrative settings I cannot download a different browser to this laptop. I had looked into firefox but it is no longer allowed on these work machines for whatever reason. Thanks for the suggestion, I may need to get my personal laptop serviced to do this.
You can try a tablet/phone browser
Great idea, I had not thought of using my phone. If I log into the modem and turn off the password reset, will I be able to access it normally after that?
Thank you, that worked, I was able to login on my phone. I am going to see if there is a firmware update that might fix this as well. Looking around on it now to see where I can disable the password reset screen as well. I am the only one in the house that would be accessing it and I keep my passwords so that I would not need to reset it. Thanks again, I appreciate your suggestion.
glad it worked!
The modem/router combo device firmware can't be upgraded by the end user. It gets pushed by the ISP. And sadly, they rarely do.
So I was able to turn off the password reset from my phone, but now I get this error message when trying to access the router, both from 192.168.0.1 and from routerlogin.net and is in both Edge and Chrome. "HTTP 401 - Unauthorized
Authorization is required to access the configuration server.
You must enter the correct username and/or password."
Why is this so hard just to login to the router so I can reserve IP addresses and tweak some settings. This is getting really old, really fast!