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Volcar21's avatar
Volcar21
Tutor
Aug 17, 2023
Solved

C7000v2 Modem

Hi Folks, I had a C7000v2 modem/router along with a MR60 and three MS60 mesh system and my cable provider is Xfinity. And recently I started having some reliability issues and contacted Xfinity rega...
  • Volcar21's avatar
    Volcar21
    Aug 25, 2023
    FURRYe38,
    Thanks for your response to my issue it is greatly appreciated. I was able to get the MR60 and MS60 connected to the Xfinity modem/router by resetting the MR60 and going through the setup process.
FURRYe38's avatar
FURRYe38
Guru - Experienced User
Aug 17, 2023

Would need to see the cable connections and event log page data from the C7000 while it's connected to the ISP services and active to see if there is any ISP signal line issues. 

 

You can turn OFF the wifi radios on the ISP modem and connect the MK series up in AP mode. 
Or use the ISP modems DMZ for the MR router in router mode. 

  • Volcar21's avatar
    Volcar21
    Tutor
    Aug 25, 2023
    FURRYe38,
    Thanks for your response to my issue it is greatly appreciated. I was able to get the MR60 and MS60 connected to the Xfinity modem/router by resetting the MR60 and going through the setup process.