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Forum Discussion
TechNOPE
Nov 15, 2020Follower
C7000v2 modem/router combo ISP activated Netgear continues to take me to “activate”.
Please somebody, help me. I'm almost 24 hrs in, trying to have internet access. I used the Nighthawk app, and after 6 hrs of taking me to "now activate." It would take me, kind of, sort of, to my ISP, Spectrum....I gave up, and called Spectrum, directly: They activated it, now 6 hrs ago. When I attempt to choose my network.... it continues, "now activate ".....I cannot. Because it IS activated.
I'm losing my mind. I'm sure there is an easy work-around, but I can't find it. I have no idea, what MOST of this tech-speak, is saying.
please somebody, help me 😩
2 Replies
- plemansGuru - Experienced User
When they activate it, they merely add the mac address to their system.
And it can activate/download the provisioning with just 1 locked channel.
But if the signal isn't good, it'll have issues and won't be able to complete the process.
do you have a screen snip of your cable connections page and logs?
- FURRYe38Guru - Experienced User
Check the Modems web page for connection and operation with a PC and web browser. I've seen the NH app faultsly report activation notices on occasion when the modem was fully activated by the ISP.
TechNOPE wrote:Please somebody, help me. I'm almost 24 hrs in, trying to have internet access. I used the Nighthawk app, and after 6 hrs of taking me to "now activate." It would take me, kind of, sort of, to my ISP, Spectrum....I gave up, and called Spectrum, directly: They activated it, now 6 hrs ago. When I attempt to choose my network.... it continues, "now activate ".....I cannot. Because it IS activated.
I'm losing my mind. I'm sure there is an easy work-around, but I can't find it. I have no idea, what MOST of this tech-speak, is saying.
please somebody, help me 😩