NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Swallcarty's avatar
Swallcarty
Aspirant
Nov 09, 2020

C7000v2 Nighthawk AC1900 Cable Modem Router Dropped Wifi connections

I brought this less than 1 week ago... it has been a herculian effort to get this to work somewhat correctly. During school hours both my children's chromebooks loose connection for a minute or so an...
plemans's avatar
plemans
Guru - Experienced User
Nov 09, 2020

Is it just the chromebooks? 

do all devices drop? 

is it just wireless devices dropping? 

do wired device drops? 

Are the chromebooks on 2.4ghz or 5ghz?

  • Swallcarty's avatar
    Swallcarty
    Aspirant
    Nov 09, 2020

    All devices are dropping on 5g

    • plemans's avatar
      plemans
      Guru - Experienced User
      Nov 09, 2020

      do you have a screen snip of the cable connections page and the logs? 

      • Swallcarty's avatar
        Swallcarty
        Aspirant
        Nov 10, 2020

        Let me know where I can get that. I will provide it.