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Forum Discussion

Itsbiggs22's avatar
Itsbiggs22
Tutor
Apr 28, 2019

C7000V2 Rebooting itself

Apparently you only get 90 days of support which is franky pretty crap.  I have always used netgear and maybe that is my mistake.  I got this router/modem on Jan 24 2019 and it most recently this mon...
Troubleshooting
michaelkenward's avatar
michaelkenward
Guru - Experienced User
Apr 29, 2019

The warranty period is for at least a year, depending on where you are.

 

 

  • Itsbiggs22's avatar
    Itsbiggs22
    Tutor
    Apr 29, 2019

    Warranty is, correct.  However they don't even let you contact support about issues outside of 90 days.

    • michaelkenward's avatar
      michaelkenward
      Guru - Experienced User
      Apr 29, 2019
      Itsbiggs22 wrote:

      ....they don't even let you contact support about issues outside of 90 days.

      Login to MyNetgear:

       

      • My Support
      • Contact support
      • Replace my defective product
      • Select a Product
      • Contact NETGEAR Support

       

      • Itsbiggs22's avatar
        Itsbiggs22
        Tutor
        Apr 29, 2019

        Immediately jumping to replacing a product seems silly instead of just allowing a firmware downgrade or the such (It wont let me manage firmware said its handled by ISP)