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Forum Discussion
C7000V2 Rebooting itself
Apparently you only get 90 days of support which is franky pretty crap. I have always used netgear and maybe that is my mistake. I got this router/modem on Jan 24 2019 and it most recently this mon...
Warranty is, correct. However they don't even let you contact support about issues outside of 90 days.
Itsbiggs22 wrote:
....they don't even let you contact support about issues outside of 90 days.
Login to MyNetgear:
- My Support
- Contact support
- Replace my defective product
- Select a Product
- Contact NETGEAR Support
Immediately jumping to replacing a product seems silly instead of just allowing a firmware downgrade or the such (It wont let me manage firmware said its handled by ISP)
Itsbiggs22 wrote:
(It wont let me manage firmware said its handled by ISP)
That's right. All ISPs tell hardware makers to keep their hands off modems on cable networks.
They probably want to rent you something nasty and expensive.
That's one reason why it makes sense to buy a separate cable modem and then to use your own router.
The funny thing is, this is my modem/router, i've always bought separate modem and router this is my first combination and i'm kind of regretting it. I refuse to pay Comcast rental fee for something I can buy and manage myself haha.