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Forum Discussion
Brashke
Dec 13, 2022Aspirant
C7000v2 Resets when ISP Performs Server Maintenance
My router resets to factory defaults each time the ISP (Cox) does server level system maintenance. This makes no sense to me. Each time, the router needs to be reconfigured back to the prior sett...
Brashke
Dec 13, 2022Aspirant
Per the ISP, they are not triggering a reset.
Re: Backing up Configuration, I can reset the router settings back to what they were in a few minutes. But, then, every device needs to be attended to get each to connect to the established network; even though it is exact same SSID and PW
FURRYe38
Dec 14, 2022Guru - Experienced User
Do you have a recent or current back up configuration file to use?
- BrashkeDec 14, 2022Aspirant
Having a backup config is not necessarily the issue. It takes little or no time to reconfig back to same/prior settings. The issues is that once done, every single connected device needs to be manually reconnected to the reestablished network.
Unless I am missing something, I do not think the backup config saves me the latter process. Do you know different?
Further, this typically happens when I am not there. Hence, all my security (among other things) goes offline.
- FURRYe38Dec 14, 2022Guru - Experienced User
Even after you apply the back up configuration to the modem?
The back up configuration, after you have say done a factory reset and setup the modem from scratch with a good config, save off a back up configuration while the modem is in a good state. Then when the ISP does there maintenance, and if the modem seems to be reset, go in and apply the back up configuration. Shouldn't have to manually connect anything after this.
- BrashkeDec 14, 2022Aspirant
I have not been applying backup config. I have been reconfiguring modem to prior settings (SSID, PW, etc.). When done, each device needs to be addressed separately/manually to reestablish connection to the wifi network.