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c7000v2 resets
I am getting frequent modem resets. The event log states:"Received Response to Broadcast Maintenance Request. But no Unicast Maintenance opportunities received. T4 time out, CM MAC=38.94 ed: dd:f4:c...
You're power levels are out of spec. They should be within 3.5dbmv of each other. Yours goes from 4.3dbmv to 10.7dbmv. A 6.5dbmv difference. a little variation is fine but that's quite far.
If they're saying the lines fine, maybe it is indeed a modem issue. You can always try renting a modem from the ISP for a month. If it works fine, it could be the modem. If there's issues, then the ISP can't blame the modem.
It could also be that the ISP gave you a docsis 3.1 device which is a little more tolerant of power fluctuations/levels.
Here's the rest of the cable connection data. I wasn't sure what you needed the first time.
You're power levels are out of spec. They should be within 3.5dbmv of each other. Yours goes from 4.3dbmv to 10.7dbmv. A 6.5dbmv difference. a little variation is fine but that's quite far.
If they're saying the lines fine, maybe it is indeed a modem issue. You can always try renting a modem from the ISP for a month. If it works fine, it could be the modem. If there's issues, then the ISP can't blame the modem.
It could also be that the ISP gave you a docsis 3.1 device which is a little more tolerant of power fluctuations/levels.
Thanks for the info;
The Modem is mine, not the ISP's
I will try your idea of renting as modem.
Thanks
Bob Mann
I moved the modem closer to the house input, This removed about 40 ft of cable.
This increased the power levels by about 4db and I have not had any dropouts since.
Thanks again for your help.
Bob
glad to hear it helped!
I spoke to soon. After about 3 days the unit started acting up again.
I am currently renting a Modem from Cox. After six days it has not reset once.
I plan to let it run for 2 weeks
If no resets on the rental then I will request a warranty repair, on my Netgear unit.