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Forum Discussion
Dekstrom
Dec 06, 2020Follower
C7000v2 Setup Xfinity
hello, I started a new deal with Xfinity , Internet / TV Double Play but wanted to use Netgear Modem Router AC1900 instead of provided one from Xfinity. When hooking up modem after taking out of pa...
FURRYe38
Dec 06, 2020Guru - Experienced User
Have the ISP check the signal and line quality UP to the modem. Be sure the ISP provisions the modem correctly.
Be sure there are no coax cable line splitters in the between the modem and ISP service box.
Be sure your using good quality RG6 coax cable up to the modem.
Be sure to power OFF the modem for 1 minute them back ON.
https://community.netgear.com/t5/Cable-Modems-Routers/General-info-and-Troubleshooting-for-Cable-Modems/m-p/1530376#M12853