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Forum Discussion
tlab
Dec 10, 2019Aspirant
C7000v2 slow internet on Spectrum, speed going into the modem is 1GB
I have a C7000v2 and am with Spectrum. I am paying for 200MB and am only getting speeds of 90MB hard wired. Spectrum came out and tested speed out of the junction box, into my house and directly ou...
- Dec 17, 2019
Called Netgear and they sent me a replacement unit and now I'm getting the speeds I'm supposed to. The equipment I had was defective.
plemans
Dec 10, 2019Guru - Experienced User
how are you testing?
Wired/wireless?
Make sure you're testing wired.
Also check to make sure you're using a cat5e or above cable.
Have you tried a different device? It sounds like you're being defaulted to the 10/100 connection and not a gigabit connection.
tlab
Dec 10, 2019Aspirant
Wired is 85 or so, Wireless is 50.
Cable is CAT5E
Spectrum connected their router directly to the cable and they got 300MBs. I called Spectrum and my router is configured for 200MB
- plemansDec 11, 2019Guru - Experienced UserDo you have a screen snip of your modem connections page and your logs?
Have you tried changing cables?- tlabDec 17, 2019Aspirant
Called Netgear and they sent me a replacement unit and now I'm getting the speeds I'm supposed to. The equipment I had was defective.