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Forum Discussion

tlab's avatar
tlab
Aspirant
Dec 10, 2019
Solved

C7000v2 slow internet on Spectrum, speed going into the modem is 1GB

I have a C7000v2 and am with Spectrum.  I am paying for 200MB and am only getting speeds of 90MB hard wired.  Spectrum came out and tested speed out of the junction box, into my house and directly ou...
  • tlab's avatar
    tlab
    Dec 17, 2019

    Called Netgear and they sent me a replacement unit and now I'm getting the speeds I'm supposed to.  The equipment I had was defective.

     

tlab's avatar
tlab
Aspirant
Dec 10, 2019

Wired is 85 or so, Wireless is 50.

Cable is CAT5E

Spectrum connected their router directly to the cable and they got 300MBs.  I called Spectrum and my router is configured for 200MB

plemans's avatar
plemans
Guru - Experienced User
Dec 11, 2019
Do you have a screen snip of your modem connections page and your logs?
Have you tried changing cables?
  • tlab's avatar
    tlab
    Aspirant
    Dec 17, 2019

    Called Netgear and they sent me a replacement unit and now I'm getting the speeds I'm supposed to.  The equipment I had was defective.