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Forum Discussion
C7000v2 Slow internet speed
Hi. I'm having an issue that has been discussed, I know, but it's regarding slow internet speeds. I've read and tryed some of those solutions. I have the NIghthawk AC1900 C7000v2 DOCSiS 3.0. My ...
You're comparing 2 different devices.
The xb7 is a 2.5g capable modem/router combo device with wireless AC. it has a docsis 3.1 modem in it.
the C7000 is a docsis 3.0 device that while has "up to 960mbps", comcast only rates it to 600mbps plans.
Plus its a wireless AC device (wifi 5).
both are AC devices but the XB7 is docsis 3.1.
What speeds do you get hardwired into your C7000? not wireless (as that's variable) but wired.
I don’t have the adapter for the MacBook that converts from usb to Ethernet, so no can do. Regardless, I think that the netgear modem/router should be able to achieve a speed greater than 66mbps wirelessly when my plan allows for 600, yes? I’m guess I’m just expecting something close to what the xb7 gave me wirelessly.
Dorph54 wrote:
I don’t have the adapter for the MacBook that converts from usb to Ethernet, so no can do.----You can buy them cheap or even borrow a laptop to test with. Regardless,-----Its not a regardless. Its pointless to troubleshoott wireless issues if you can't confirm the modem is actually hitting the speeds its supposed to. I think that the netgear modem/router should be able to achieve a speed greater than 66mbps wirelessly when my plan allows for 600, yes?---It should. I've had one and hit significanlty faster speeds on it. As well as others have. Its why I said to test wired. this ensures both that the incoming line can handle it and that its provisioned properly.
I’m guess I’m just expecting something close to what the xb7 gave me wirelessly.---I was researching the XB7 again and its a wifi 6 (wireless AX) router. It will have faster speeds. You're comparing a wifi 5 device to a wifi 6 device. The XB7 is a AX3500 device versus an AC1900 device.im having the same issues with the slow speed on the c7000v2 i tested it on my wired conection on xbox 160Mbps on ps4 140Mbps wireless 5g
i have xfinity gigabit speed internet (acording to them)
and only had that speed during first few weeks of service
What are speeds are you getting with a wired PC connected to the modem?
Have the ISP check the signal and line quality UP to the modem. Be sure the ISP provisions the modem correctly.
Be sure there are no coax cable line splitters in the between the modem and ISP service box.
Be sure your using good quality RG6 coax cable up to the modem.
Be sure to power OFF the modem for 1 minute them back ON.
https://community.netgear.com/t5/Cable-Modems-Routers/General-info-and-Troubleshooting-for-Cable-Modems/m-p/1530376#M12853
smithofalltrade wrote:im having the same issues with the slow speed on the c7000v2 i tested it on my wired conection on xbox 160Mbps on ps4 140Mbps wireless 5g
i have xfinity gigabit speed internet (acording to them)
and only had that speed during first few weeks of service
