NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
C7000v2 Slow internet speed
Hi. I'm having an issue that has been discussed, I know, but it's regarding slow internet speeds. I've read and tryed some of those solutions. I have the NIghthawk AC1900 C7000v2 DOCSiS 3.0. My ...
What are speeds are you getting with a wired PC connected to the modem?
Have the ISP check the signal and line quality UP to the modem. Be sure the ISP provisions the modem correctly.
Be sure there are no coax cable line splitters in the between the modem and ISP service box.
Be sure your using good quality RG6 coax cable up to the modem.
Be sure to power OFF the modem for 1 minute them back ON.
https://community.netgear.com/t5/Cable-Modems-Routers/General-info-and-Troubleshooting-for-Cable-Modems/m-p/1530376#M12853
smithofalltrade wrote:im having the same issues with the slow speed on the c7000v2 i tested it on my wired conection on xbox 160Mbps on ps4 140Mbps wireless 5g
i have xfinity gigabit speed internet (acording to them)
and only had that speed during first few weeks of service
i was on the phone today with comcast they told me they had no signal degradation to the modem
they also told me they cant send configurations to a 3rd party device
Oh they can...there just not choosing to do so or someone at your ISP doesn't know what there doing.
Some ISPs may also not update user bought modems as well.
IF this is the case you might want to return the C7000 and get either a stand alone modem or get a modem from the ISP and then install you external wifi router that you can have more control over the FW upates. ISP don't control wifi router FW.
Hi I am facing the same issue, i just upgraded my speed to 600mbps plan and getting at max 250 wired and Wireless 5.0. Had a tech visit they checked all is good and now I am stuck what should I do any thoughts. Its a new C7000v2 Netgear modem so I can return it any recommendation on any other model which works well with Comcast GIG speed Thanks in advance
- I have not been able to resolve it other than to rent the Comcast modem/router which I won’t do. I’ve heard there is some workaround, but you have to know or be a Comcast tech.