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Forum Discussion
Dorph54
Nov 24, 2020Guide
C7000v2 Slow internet speed
Hi. I'm having an issue that has been discussed, I know, but it's regarding slow internet speeds. I've read and tryed some of those solutions. I have the NIghthawk AC1900 C7000v2 DOCSiS 3.0. My ...
smithofalltrade
Dec 06, 2020Initiate
i was on the phone today with comcast they told me they had no signal degradation to the modem
they also told me they cant send configurations to a 3rd party device
FURRYe38
Dec 06, 2020Guru - Experienced User
Oh they can...there just not choosing to do so or someone at your ISP doesn't know what there doing.
Some ISPs may also not update user bought modems as well.
IF this is the case you might want to return the C7000 and get either a stand alone modem or get a modem from the ISP and then install you external wifi router that you can have more control over the FW upates. ISP don't control wifi router FW.
- tarunsharma235Apr 01, 2021Aspirant
Hi I am facing the same issue, i just upgraded my speed to 600mbps plan and getting at max 250 wired and Wireless 5.0. Had a tech visit they checked all is good and now I am stuck what should I do any thoughts. Its a new C7000v2 Netgear modem so I can return it any recommendation on any other model which works well with Comcast GIG speed Thanks in advance
- Dorph54Apr 02, 2021GuideI have not been able to resolve it other than to rent the Comcast modem/router which I won’t do. I’ve heard there is some workaround, but you have to know or be a Comcast tech.
- tarunsharma235Apr 02, 2021Aspirant
I just Posted my problem on https://forums.xfinity.com/conversations/your-home-network/slow-download-speed-150mbps-on-a-600mbps-connection-with-a-new-netgear-c7000v2-router/60666e2494aba97c835211f4 lets see if someone can help
- plemansApr 02, 2021Guru - Experienced User
tarunsharma235 Please start your own thread on here so we don't get your info mixed up with the OP.
Thanks!