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Forum Discussion
timandmarilyn
Nov 07, 2023Guide
C7000v2 Speed Issues
Hello, Recently we were told by our ISP (Spectrum) that our Internet speed has increased from 100MB to 300MB. Not only did this not happen, but our upload speeds are now nonexistent when connected v...
- Nov 19, 2023
Thanks FurryE38.
Well I have an update! Spectrum came out and replaced the line due to errors they saw, but it didn't resolve my issue. HOWEVER, they tested with the ethernet cables I was using and verified upload speeds worked fine ... so it isolated my upload issue to the PC. After researching extensively further, I discovered that people have been complaining for months about the "Killer" ethernet software that a firmware update caused it to kill upload speeds :). There's literally a single switch in their control panel you can punch to fix it, which I did. So Netgear is off the hook officially on this one :).
On the WiFi side, uploads have always been fine. The download speeds bumped up tonight after the improvements, but still not to 500mb ... its stuck at around 300-350. Well I was told by Spectrum that despite my device being able to handle 1.9GB, Spectrum only supports up to 400mb on that device, so that is tracking with what I'm seeing. I was only aiming for 300 in the first place anyway. Strangely, the PC that's physically connected is still well over 500mb regardless of what they say.
So bottom line the mystery is solved ... partly a line issue, partly a software issue. Thank you for the help in thinking this through FurryE38!
swingtime
Nov 26, 2023Aspirant
Tim and Marilyn: What is the "single switch in my control panel to fix slow speeds for a NetGear AC1900 C7000V2 Modem-Router? Thanks
"After researching extensively further, I discovered that people have been complaining for months about the "Killer" ethernet software that a firmware update caused it to kill upload speeds :). There's literally a single switch in their control panel you can punch to fix it, which I did. So Netgear is off the hook officially on this one :)"
timandmarilyn
Nov 27, 2023Guide
Hi swingtime! It is the "Prioritization Engine" - literally just turn it off and the issue is resolved. Well, sort of. Apparently the option turns itself back on after a reboot, so I've still got to figure that out. I've read that some people are just uninstalling the Killer dashboard and just using the base driver.