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Forum Discussion
Solved
C7000v2 Speed Issues
Hello, Recently we were told by our ISP (Spectrum) that our Internet speed has increased from 100MB to 300MB. Not only did this not happen, but our upload speeds are now nonexistent when connected v...
Thanks FurryE38.
Well I have an update! Spectrum came out and replaced the line due to errors they saw, but it didn't resolve my issue. HOWEVER, they tested with the ethernet cables I was using and verified upload speeds worked fine ... so it isolated my upload issue to the PC. After researching extensively further, I discovered that people have been complaining for months about the "Killer" ethernet software that a firmware update caused it to kill upload speeds :). There's literally a single switch in their control panel you can punch to fix it, which I did. So Netgear is off the hook officially on this one :).
On the WiFi side, uploads have always been fine. The download speeds bumped up tonight after the improvements, but still not to 500mb ... its stuck at around 300-350. Well I was told by Spectrum that despite my device being able to handle 1.9GB, Spectrum only supports up to 400mb on that device, so that is tracking with what I'm seeing. I was only aiming for 300 in the first place anyway. Strangely, the PC that's physically connected is still well over 500mb regardless of what they say.
So bottom line the mystery is solved ... partly a line issue, partly a software issue. Thank you for the help in thinking this through FurryE38!
What "single switch in the control panel did you punch? Thx.
"There's literally a single switch in their control panel you can punch to fix it, which I did. So Netgear is off the hook officially on this one :)."
Hi swingtime! I actually answered your question- see the reply right above your most recent post.
I do not see a "Prioritization Engine" switch of any sort on my netgear http://192.168.0.1/ dashboard page. Is the switch in my computer control panel? I have continued erratic and SLOW speeds via my C7000 modem-router the past few weeks.
I need level 101 help! Thanks
I believe this "Prioritization Engine" feature is located on the Killer adapter cards control settings. It won't be seen on the NG side of things. This is a feature of the Killer ethernet adapter card. Do you have this card?
Thanks Furry 38. I do not have the Killer Ethernet Card. Only have the Netgear AC1900 C7000 Version 2 Cable Modem Router. ISP deliver speed showed down-speed of 250-300 mBS when the Spectrum Tech checked the line going to my C7000V2. Once he reconnected the line to my C7000V2 last night, I was getting 200+ mBS at my laptop and on a phone. 20 minutes later the down-speed signal strength down-speed dropped back to 1mBS. Figuring I need to replace my modem router. But may try a Toner Cable Co RPA42-Return Path Attenuator at the cable to modem-router connection if I can determine the correct dB level to order. There are 3, 6, 9, 12 & 15dB attenuators.
