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Forum Discussion
C7000v2 suddenly won't connect
I've contacted Xfinity and they say there is no issue on their end. Last night everything worked. This morning, not. I'm able to get to the internet with my laptop (connected wirelessly). M...
When I try either of those I get this:
Also, I have rebooted several times.
Has a factory reset and setup from scratch been performed since last FW update? A complete pull of the power adapters for a period of time after the factory reset then walk thru the setup wizard and setup from scratch with a wired PC and web browser. Recommend setting the default DHCP IP address pool range to the following after applying and a factory reset: 192.168.#.100 to 192.168.#.200.
https://kb.netgear.com/24089/How-do-I-specify-the-pool-of-IP-addresses-assigned-by-my-Nighthawk-routerTry a different browser.
Try access 192.168.0.1 or 192.168.1.1 on the modem...- I did the factory reset and now my pc won't connect either. I've restarted/rebooted everything but nothing will connect.
So disconnect the ISP service coax cable from the modem. With one ethernet connected pc connected in back of the modem, press the reset button for 10 seconds then release. Wait for the modem to come to ready, can you access 192.168.1.1 or .0.1 or 100.1 at all with the coax service line disconnected?
Try a different browser or PC if you have one.
