NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
ShayShay1177
Nov 10, 2023Follower
C7000V2 unable to reset password
I am trying to log in but I cant. Every time I try to reset password it asks for security questions I never filled out.???
FURRYe38
Nov 10, 2023Guru - Experienced User
Wire connect a PC to the router and factory reset the router using the back push pin button. Hold it in for 10 seconds then let go. Then log in to routerlogin.com or 192.168.1.1 using a wired PC and web browser and walk thru the setup wizard. Be sure write down all important information for safe keeping later on.
https://kb.netgear.com/9665/How-do-I-perform-a-factory-reset-on-my-NETGEAR-router