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Forum Discussion
C7000V2 Upgraded Xfinity internet speed
I recently upgraded my Xfinity internet plan from 400 mbps to 600 mbps, however, I’m not getting a faster speed after the upgrade. I used to get around 200-250mbps download when I was in the 400 mbps...
Thank you!
I will swap with xFi and hopefully I will see some improvement.
I really appreciate your help!
I will swap with xFi and hopefully I will see some improvement.
I really appreciate your help!
I have another question.
I have swapped with the Xfinity xFi now, and they told me this is an advanced modem so it will automatically select the bandwidth(2.4 or 5), and I can’t manually select which one to connect.
I watch NBA streaming most of the time using the internet, and I noticed that, today after swapping with xFi, sometimes the stream pause and resume, and had glitching sometimes. I assume it’s because it’s switching between the bandwidth?
If that’s the case, and since this xFi modem I can’t manually select which bandwidth to use, can I disable the 2.4 GHz and only enable the 5 GHz? I live in an small apartment, so I think I will be using 5 Ghz more, cuz I don’t need a wider coverage. I need the speed instead of coverage.
Before, when I was using the C7000V2, I get to separate the 2.4 and 5, and get to choose which to connect, and I have always been using the 5 GHz only.
Thank you
I have swapped with the Xfinity xFi now, and they told me this is an advanced modem so it will automatically select the bandwidth(2.4 or 5), and I can’t manually select which one to connect.
I watch NBA streaming most of the time using the internet, and I noticed that, today after swapping with xFi, sometimes the stream pause and resume, and had glitching sometimes. I assume it’s because it’s switching between the bandwidth?
If that’s the case, and since this xFi modem I can’t manually select which bandwidth to use, can I disable the 2.4 GHz and only enable the 5 GHz? I live in an small apartment, so I think I will be using 5 Ghz more, cuz I don’t need a wider coverage. I need the speed instead of coverage.
Before, when I was using the C7000V2, I get to separate the 2.4 and 5, and get to choose which to connect, and I have always been using the 5 GHz only.
Thank you
wpy0811 wrote:
I have swapped with the Xfinity xFi now, and they told me this is an advanced modem so it will automatically select the bandwidth(2.4 or 5), and I can’t manually select which one to connect.I assume that we are talking about wifi clients connecting to the wifi from the modem/router.
If so, it is down to the clients to connect to the best wifi band. It isn't something that you can change on the router bit of the modem/router.
I watch NBA streaming most of the time using the internet, and I noticed that, today after swapping with xFi, sometimes the stream pause and resume, and had glitching sometimes. I assume it’s because it’s switching between the bandwidth?Unlikely. Again, it is up to the unnamed wifi client, the thing you use to watch NBA, to make and maintain the wifi connection.
What does "after swapping with xFi" mean? You have changed to a different modem/router? If so, try asking for help over where they support this new modem/router.
- Hi
So I before I swap with Xfinity xFi modem, I was using the Netgear C7000V2, and it allows me to separate the 2.4 GHz and the 5 GHz, so I get to choose which one to connect. I can see two wifi to select. I.e. ABC-2.4Ghz and ABC-5Ghz.
But now using the xFi, it’s saying that the modem automatically select the bandwidth to help optimize your home network and provide the best performance possible.
when I logged in to the admin tool. I can not change it from Automatic to Manual, but I do have an option to disable the 2.4Ghz and only enable the 5 Ghz.
That’s why i was asking if I can do that in order to use the 5Ghz only so that it won’t switch between 2.4 and 5 when I’m watching NBA and causing the delay/glitch.
wpy0811 wrote:
So I before I swap with Xfinity xFi modem, I was using the Netgear C7000V2, and it allows me to separate the 2.4 GHz and the 5 GHz, so I get to choose which one to connect. I can see two wifi to select. I.e. ABC-2.4Ghz and ABC-5Ghz.Many Netgear routers have a "smart" feature that combines 2.4 and 5 GHz into a single SSID.You can then do go in and disable that.
Netgear's Orbi range is Mesh technology, which removed this "split" feature.
Maybe your Xfinity xFi modem/router is similar.
That’s why i was asking if I can do that in order to use the 5Ghz only so that it won’t switch between 2.4 and 5 when I’m watching NBA and causing the delay/glitch.Ask the people who made this modem/router. It isn't something that will be familiar to people in a Netgear community.
- Ok!
Thank you all for the help
