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Forum Discussion
bubshoe
Oct 14, 2021Aspirant
c7000v2 upstream dropping
So I just moved into a new house after owning this NETGEAR C7000v2 for about 2 years now, with little to no problems so far. Once I moved in here, the upstream likes to drop randomly. i've tried 2/3...
FURRYe38
Oct 14, 2021Guru - Experienced User
Please post a copy and paste of the modems connection status page.
Have the ISP check the signal and line quality UP to the modem. Be sure the ISP provisions the modem correctly.
Be sure there are no coax cable line splitters in the between the modem and ISP service box.
Be sure your using good quality RG6 coax cable up to the modem.
Be sure to power OFF the modem for 1 minute then back ON.
https://community.netgear.com/t5/Cable-Modems-Routers/General-info-and-Troubleshooting-for-Cable-Modems/m-p/1530376#M12853
bubshoe
Oct 15, 2021Aspirant
https://ibb.co/CJvK3nW
https://ibb.co/X7gCRz6
https://ibb.co/vHXVd6v
https://ibb.co/7KW9N5D
sorry first post didnt like my pictures.
- FURRYe38Oct 16, 2021Guru - Experienced User
Seeing some correctables and un-correctables being reported and lots of cirtical events. Something the ISP needs to take a look into.