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Forum Discussion
C7000V2 upstream/downstream amber light and sometimes no internet connection
Hi, I have a netgear mode/router C7000V2. It lost connection today and after I reset, the upstream and downstream indicator both show amber light. I check with comecast it said the signal looks g...
Have the ISP check the signal and line quality UP to the modem. Be sure the ISP provisions the modem correctly.
Be sure there are no coax cable line splitters in the between the modem and ISP service box.
Be sure your using good quality RG6 coax cable up to the modem.
Be sure to power OFF the modem for 1 minute them back ON.
https://community.netgear.com/t5/Cable-Modems-Routers/General-info-and-Troubleshooting-for-Cable-Modems/m-p/1530376#M12853