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Forum Discussion
Sashen
Mar 23, 2020Tutor
C7000v2 WAY slower than Xfinity modem
I just signed up for 600Mb Download speed from Xfinity. I've BEEN using a C7000v2 with Xfinity for a while, but when I upgrade to the new speed I ran a speed test (WiFi) and get about +/- 260Mb. ...
plemans
Mar 23, 2020Guru - Experienced User
was the C7000 new?
did you enable or has qos been enabled? it isn't recommended >250mbps as it disabled ctf (cut through forwarding) which allows speeds >250mbps.
I've read of qos settings being retained even through a reboot. you could try factory resetting it. just make sure not to enable traffic meter or qos.
Another thing you could do is have them re-provision it. I've had them send the wrong provision file before.
Take a screen snip of your modem connections page. it shows the connection back to the isp. This helps check the signal
Sashen
Mar 23, 2020Tutor
I'm pretty sure I bought it new, but it's been a while since I did.
As far as I've been able to tell, there is no QOS setting/option on this device.
Traffic Meter has been off the whole time.
I can't send a screenshot since the only way to get it is if the modem is active, which it's not at the moment -- Comcast/Xfinity won't let me have both devices active at the same time (and, obviously then, I'm using the Xfinity modem at the moment).