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Forum Discussion

AZhermit's avatar
Aug 29, 2020
Solved

C7000v2, Windows 10

How do you folks disconnect your USB NAS drive without corrupting data by just yanking out the USB connector? I don't see any way on the Nighthawk app or the old Genie desktop app to safely disconne...
  • FURRYe38's avatar
    FURRYe38
    Sep 01, 2020

    I would try to make sure that there is no data being written to the SSD before powering off the modem or pulling the USB cable. Usually there isn't any data being written if your not actively using the SSD or putting files to the drive. There maybe some reads being done by the modem system, however these shouldn't impact any files if the power or the USB is pullied.