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Forum Discussion

douglasskalie's avatar
douglasskalie
Tutor
Mar 31, 2019

C7000V2

We have been trying to get Netgear to update our firmware from 1.02.04 to the most current 1.02.06. When we called Netgear support, they not only blew us off about the issue, but tried to blame our i...
douglasskalie's avatar
douglasskalie
Tutor
Mar 31, 2019
There is no "replace my defective product" listed here.
schumaku's avatar
schumaku
Guru - Experienced User
Mar 31, 2019
Nobody said it's under My Products.

Head to my.netgear.com -> My Account -> My Support -> Replace my defective product