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firechap's avatar
firechap
Follower
May 02, 2022

c7000v2

Xfinity was working in our area today.....when our service was restored late this afternoon.... i can access wifi on my laptop... but no other devices in my home.... i get this funky netgear logon screen.....where it wants me to put in a new password.... and two secutity questions.... when i try to fill out the form... the "next" button doesnt work... and im just stuck..... 

1 Reply

  • plemans's avatar
    plemans
    Guru - Experienced User

    Did you try a factory reset? 

    Push and hold reset for 7-15 seconds.


    If you're still not able to progress, try a different pc/browser