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Forum Discussion
regentpark3
Apr 17, 2024Aspirant
C7000v2
Modem was hacked. How do I reset the Wi-Fi password?
4 Replies
- FURRYe38Guru - Experienced User
https://kb.netgear.com/9665/How-do-I-perform-a-factory-reset-on-my-NETGEAR-router
Or use the ERASE button on the routers web page to factory reset the router:
https://kb.netgear.com/24233/How-do-I-erase-the-configuration-settings-on-my-Nighthawk-router - plemansGuru - Experienced User
Or you could just log into it and change the wifi and the admin password. Those modem/router combo devices have pretty locked firmware so if you change those (and the password recovery questions), you should be good
- regentpark3Aspirant
he question remains: How do I login to change the wifi admin and password. I don't understand how I go about doing this. The reason I need to change it is because Xfinity noted I was hacked and whomever did it was committing Copy Infringement actions attached to my address.
- FURRYe38Guru - Experienced User
https://kb.netgear.com/980/How-do-I-log-in-to-my-NETGEAR-router
Might change the log in PW as well for extra measure:
https://kb.netgear.com/20026/How-do-I-change-the-admin-password-on-my-NETGEAR-router