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Forum Discussion
yergg
Dec 14, 2017Aspirant
C7100 V | Voice Choppines, Quality issues
Used this device to switch over my phone service to Comcast from Vonage. I have always had Comcast cable internet (Blast+) and never had any quality issues with Vonage. Ever since the switch ove...
- Mar 01, 2018
The firmware was released by comcast today you may want to do a reboot on the modem by unplugging the power and powering back on so the modem will download the new firmware.
DarrenM
DarrenM
Feb 22, 2018Sr. NETGEAR Moderator
Hello Everyone
I have been informed that Comcast is planning to push the firmware with voice quality fixes on 2/28 if there is no issues or delays.
DarrenM
DarrenM
Mar 01, 2018Sr. NETGEAR Moderator
The firmware was released by comcast today you may want to do a reboot on the modem by unplugging the power and powering back on so the modem will download the new firmware.
DarrenM
- BZpbpMar 01, 2018Tutor
Interested to see what everyone thinks....does this firmware update solve the voice issue? Please let me know...I don't want to go through the hassle of switching out my voice modem, only to have the same issue all over again. Any input appreciated!
- yerggMar 01, 2018Aspirant
I can confirm that the firmware update corrects the issue. I was one of the early release testers that had a unit sent out with the new firmware. Once Comcast pushes, the issue will be resolved.
- BZpbpMar 01, 2018Tutor
Thanks...I rebooted today and the firmware update came through...will make the switch this weekend
- tjp15785Mar 10, 2018Aspirant
I rebooted and still have version 2.01.30 and am experiencing voice quality issues. Is this the most current version, I called comcast and they were no help
- yerggMar 11, 2018Aspirant
Can anyone confirm what the new firmware version number should be?