NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Netcast
Sep 07, 2018Follower
C7100V , two laptops won't use the internet. Everything else is working
I recently just purchased a Netgear C7100V earlier tonight and everything seems to be working great, however, two Lenovo laptops that my parents uses can connect to the 2.4 GHz connection, but they w...
vkdelta
Sep 08, 2018NETGEAR Employee Retired
I dont these laptops support 5GHz at all.
you can see spec for one of them, it only supports 2.4GHz (b/g/n whichs means just 2.4GHz).
https://www.cnet.com/products/lenovo-g585-15-6-e2-1800-4-gb-ram-320-gb-hdd/specs/
Always try to buy laptops with dual-band support and 11ac standard which is out for last 5 years.
from 2019 onwards, you will see new 11ax standard which supports even better WIFI.
vkdelta
Sep 08, 2018NETGEAR Employee Retired
please share the screenshot of 2.4GHz connection error as well.