NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
C7100v has no firmware unavailable
Yesterday NETGEAR had firmware available, today it’s unavailable! Even if it’s available today, I couldn’t accomplish the firmware update, because my isp didn’t know what I was talking about, and NET...
EE11 wrote:
Yesterday NETGEAR had firmware available, today it’s unavailable!
You don't say where you saw it, but you can safely ignore that message.
There was a spate of fake update alerts for cable modems on the iOS app a while back, but they are just that, fake. A bug in the app.
The firmware on your cable modem is beyond your, and Netgear's, control. ISPs are the only people who can do things to your firmware.
....and NETGEAR customer service wanted money for his service!
Who did you talk to. A lot of people make the mistake of running an on-line search for "Netgear support" only to wind up calling a number that has nothing to do with Netgear and exists solely to relieve you of your money.
This place is free.