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C7100V Modem Keeps Randomly Restarting
Randomly, my C7100V modem will reboot. I can't figure out why. I went into the EMTA Event Log and don't know what I'm looking at. Could someone tell what it is? Did it take an update or something? I ...
Hi, Thanks for the reply!
Has a factory reset been performed on the modem and setup from scratch? No, haven't done that recently.
Any Wifi Neighbors near by? Yes
If so, how many? Like 3
Has a factory reset been performed on the modem and setup from scratch? No, haven't done that recently.
Any Wifi Neighbors near by? Yes
If so, how many? Like 3
Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Try a factory reset on the modem as setup from scratch.
- OK. I'll try this, but I want to be clear, the wifi isn't restarting, it's the actual modem. It just shuts off, then restarts. One instance, the land line just kept ringing and ringing, not like your getting a call, but different, much different. I'm thinking, modem going bad?
Again, I can post any logs for anyone to view.Try a reset and see if this still happens. Something to have NG look at.
Possible the modem maybe going bad.
DIsconnect the coax and such from the modem. Just connect up one wired PC. Access the modems web page. Does the modem continue to reboot?
Homeuser66 wrote:
OK. I'll try this, but I want to be clear, the wifi isn't restarting, it's the actual modem. It just shuts off, then restarts. One instance, the land line just kept ringing and ringing, not like your getting a call, but different, much different. I'm thinking, modem going bad?
Again, I can post any logs for anyone to view.- It only reboots randomly, like once a week or every 2 weeks or so. It don't reboot consistently enough for me to troubleshoot. I was hoping there was a log in it that I can upload here, so someone could read it see what happened.