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Forum Discussion
mike_newuser
Jul 15, 2019Guide
C7100v not detecting USB hard drive
I recently switched ove to a cable / voice modem. C7100V and according to the information I can find it is supposed to see HDs connected to the USB port. I hav tried three different WD drives and it ...
FURRYe38
Jul 15, 2019Guru - Experienced User
Are the drives USB 2.0 or 3.0?
What is the size of the drives tested?
Do any of them have there own power adapter?
mike_newuser
Jul 19, 2019Guide
Sorry about taking so long to reply had to get another router so I will try it out later today after install.
The USB drives were both usb 3 and no external power.
- FURRYe38Jul 21, 2019Guru - Experienced User
Can you find a USB 2.0 drive to test with to see if this version works or not?
- mike_newuserJul 21, 2019Guide
I had a usb 3 point 5tb drive that worked for a minute or two but now it will not see anything.
In order for my tv to see the drive it must be formatted in FAT32 and I did see it for a bit then
nothing and now I have tried five usb 3 drives and two usb 2 drives the router now sees nothing.
- mike_newuserJul 21, 2019Guide
Giong to contact support now to see if they can help.