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Forum Discussion
swegeman
May 24, 2018Tutor
C7100V on Xfinity with connection isues timeout and resets? Replacemenr modem too!
Purchased C7100V Cable modem/ router for Comcast?Xifinity internet and voice. Previouly had a C6300 that flawlesly. Comcast made me purchase the C7100V becaue I had voice plan. Ever since connecting...
swegeman
May 24, 2018Tutor
I contacted support again early this morning 7am est. They still suggested that I try ANOTHER modem. Sent mine in to get swapped with another. Hopefully the third time is a charm?
I will update the forum once I get the replacement back.
Sorry for the typos I was posting while on hold with Netgear. using spellcheck now!
- swegemanJun 03, 2018Tutor
New replacement RMA modem was supposed arrive yesterday but FedEx says the label got damaged and delivery is Monday. Also Comcast/Xfinity CHARGED me $40 for home service visit to troubleshoot and diagnose the problem after I orginally confirmed it wasn't going to be charged. I'll see what happens tomorrow?