NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Greg100's avatar
Greg100
Follower
Sep 13, 2023

C7100v power light only on

Modem suddenly has solid red power light only. No other lights on and devices don't recognize it. Have tried unplugging and replugging and also reset button several times. Modem is less than a year old. Solution?
Thanks for any help.

2 Replies

  • michaelkenward's avatar
    michaelkenward
    Guru - Experienced User

    While many questions about routers are generic and could be answered anywhere, some things need specialist knowledge.

    You might get more help, and find earlier questions and answers specific to your device, in the appropriate section for your hardware. That's probably here:

    Cable Modems & Routers

    You might like to search there for messages related to your problem.