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Forum Discussion
BigJake
Jan 08, 2020Follower
C7100V very slow
My brand new C7100V is putting out very, very low wifi speed(MB). I did the xfinity speed test since I'm a Comcast customer. The downspeed from the C7100V to my laptop with the eithernet cable is a ...
plemans
Jan 08, 2020Guru - Experienced User
What device are you testing with? Please don't say "my laptop". A model number and wifi card helps because usually wifi speeds are limted by the device.
Have you tried multiple devices? Which ones?
Are you testing over the 2.4ghz channel of 5ghz channel? 2.4ghz is slower but broadcasts further.
How large is your home?
What materials is your home made of? Interior wall material can make significant wifi difference?
have you tried changing your wifi channel? If you're in an area with lots of interference, sometimes 2.4ghz can get hit quite significantly.
What extenders are you using? Sometimes these can create an issue because the device connects to the extender and then the router. Extenders by their very nature reduce throughput and increase latency.
How far from the router are the extenders? Are they using the same ssid?
- DawaneMay 09, 2020Aspirant
HeHe! Radio silence on the first inquirer. I have the same thing, but in my case, I have no idea about tech stuff...just the basics. Also, I don't have an extender, but going to Best Buy TODAY! My router is down in the basement, which is just where the Comcast guys wired everything with cable and internet into the house. I have three stories, house built in the 80's if that helps. One BR on same level as the the router, just about 20' away and my Dell Inspiron desktop PC is sllllooowww! Haven't done a speed test in awhile, but it was dismal. My 4 kids scattered all through the house with laptops (one Dell, one Asus) one iPad and several phones and an HP desktop on the second level (top floor) are loosing signals and slow times. With this damn COVID-19, our conference calls are dropping or freezing. Smh. Do you have any words of wisdom that could help us with our connections to run faster and more efficient. FYI-there is no option for us to move our router that I'm aware of other than maybe calling Comcast to rewire to put it on main level.
Thanks in advance to anyone!
- 5364May 09, 2020Aspirant
I am having a lot of trouble with the Internet speed. Comcast which is my Internet provider assures me that there are no problems with the connection but the speed is extremely slow. I cannot longer view certain Internet pages and we are not able to use Skype to communicate. This is happening on the last 10 days and the problem comes and goes like a Christmas tree: intermittent.
I have done several power cycles to my network. and the problem remains,The last firmware according to the Netgear web page (https://kb.netgear.com/000036375/What-s-the-latest-firmware-version-of-my-NETGEAR-cable-modem-or-modem-router) should be V2.01.40 and my router/modem shows a different one:
V2.01.42
Can someone help me please?