NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

bloodyknuckles's avatar
bloodyknuckles
Aspirant
Apr 30, 2020

C7500 no wifi or ethernet

Came home today to find my modem/router not functioning properly. It's getting internet signal but none of my devices can get wifi or hook up using ethernet. I also can't get to the page to access the...
plemans's avatar
plemans
Guru - Experienced User
Apr 30, 2020

Try unplugging the coax from the modem. When powered on push and hold reset for 7-15 seconds. The lights will change when held long enough.

Then connect the coax and reboot it. 

try accessing it 192.168.100.1

Can your isp see/ping it?