NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
bcornelison
May 07, 2020Tutor
C7500 Wifi and Admin Issues
ISP: Sparklight (formerly CableOne) Model: Netgear C7500|Nighthawk X4-AC3200 WiFi Cable Modem Router Firmware: V1.01.39 OS: Windows 10 I apologize ahead of time for the novel...I'll try to bre...
bcornelison
May 08, 2020Tutor
I unplugged the router and left it unplugged for about 3 hours, and now all of the admin pages don't load the content at all. Same browsers tested on before (opera gx, chrome and edge) all with the browser cache and history cleared. I can still connect to the default 5ghz network and use internet (2.4ghz doesn't show, even after the multiple resets).
- bcornelisonMay 09, 2020Tutor
So I was testing the admin pages again today, and a couple of them started loading back up. Among those were Internet, WAN and LAN setup under the advanced tab. I tried changing my DNS servers, and it actually applied and kept the changes. I then changed the starting IP range under LAN setup and it applied the changes as well. Before changing these settings most pages were still unaccessible, but after the changes strangely enough my pages are back to where I started facing the issues with the admin pages. Attached is a snapshot of the Wireless setup page that still shows missing values. The other wireless page only has the section displaying the 2.4 ghz network. Showing it broadcasting of channel 0 and set to auto. It is also defaulted to a blank value in the dropdown for mode, still allowing me to choose the 3 different modes. Changing these values still does nothing...
Any ideas? I'm thinking if I can't figure it out, or some other troubleshooting steps to try, I am going to start the return process with Amazon beginning next week.