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C7800 — Nighthawk X4S AC3200 WiFi Cable Modem Router. internet speed slow
Unit was working find but now the speed is not strong wifi now is like 70mbps
C7800 — Nighthawk X4S AC3200 WiFi Cable Modem Router
2 Replies
What Firmware version is currently loaded?
How are speed testing? Wired or wireless?
Please post a copy and paste of the modems connection status page.
Have the ISP check the signal and line quality UP to the modem. Be sure the ISP provisions the modem correctly.
Be sure there are no coax cable line splitters in the between the modem and ISP service box.
Be sure your using good quality RG6 coax cable up to the modem.
Be sure to power OFF the modem for 1 minute then back ON.
https://community.netgear.com/t5/Cable-Modems-Routers/General-info-and-Troubleshooting-for-Cable-Modems/m-p/1530376#M12853
https://kb.netgear.com/24311/Power-level-guidelines-for-a-NETGEAR-cable-modem-router?article=24311
https://www.duckware.com/tech/solving-intermittent-cable-modem-issues.htmlAre you connected to the 2.4ghz, the 5ghz, or the wired?
2.4ghz is a much slower network and 70mpbs is more along the lines of what it can do.
the 5ghz is the faster wireless network.
But the fastest is going to be wired.
What wired speeds do you get?
