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Forum Discussion
braddman
Jul 25, 2021Star
C7800 - Cannot connect to 2.4Ghz anymore.
Firmware Version V6.01.07 So this is super annoying. I cannot connect to the 2.4ghz wifi anymore with my phone. 5ghz works fine. A lot of devices are still connected to 2.4 but I just canno...
plemans
Jul 25, 2021Guru - Experienced User
1. you say some devices are connected to the 2.4gh? how many? which ones connect? which ones dont?
2. did you try changing the password? remove any special characters or spaces from the ssid/password?
3. when did it start? Was anything changed when it started?
braddman
Jul 25, 2021Star
Looks like the firmware was updated by Comcast. Recently started in the last couple days. Yeah changing the password has no effect, it does the same thing.