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Forum Discussion
braddman
Jul 25, 2021Star
C7800 - Cannot connect to 2.4Ghz anymore.
Firmware Version V6.01.07 So this is super annoying. I cannot connect to the 2.4ghz wifi anymore with my phone. 5ghz works fine. A lot of devices are still connected to 2.4 but I just canno...
braddman
Jul 25, 2021Star
Looks like the firmware was updated by Comcast. Recently started in the last couple days. Yeah changing the password has no effect, it does the same thing.
plemans
Jul 25, 2021Guru - Experienced User
have you tried a simple factory reset and reinstall?
Push and hold reset for 7-15 seconds while its powered on
- braddmanJul 25, 2021StarI have not. I saw a post about someone else that has me thinking. The firmware jumped from 3.xx to 6.xx and the guy is saying Comcasf pushed the wrong firmware to these, from a different device. No firmware jumps 3 majors. I Called clueless Comcast and the lady sat there and tried to tell me Comcast doesn't push the firmware out. I literally hung up on her.