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Forum Discussion

GerryPedraza's avatar
GerryPedraza
Aspirant
Aug 10, 2020

C7800 2.4Gz Network goes to channel 0 and stops working

This has been a consistent behavior.  At some point during operation the 2.4 Ghz Network goes down into channel 0. I use it on auto.   I cant change the channel after it fails.  I try and it does not...
FURRYe38's avatar
FURRYe38
Guru - Experienced User
Aug 11, 2020

Any Wifi Neighbors near by? If so, how many?

 

Has a factory reset and setup from scratch been performed?

  • GerryPedraza's avatar
    GerryPedraza
    Aspirant
    Aug 13, 2020

    Hi,

    Thanks for your question.

    Right now it just shows my 2 networks.

    I'm sure the neighbors have their routers but for some reason I cant see them. at the moment..

    Tried with my computer and phone...

     

    I have not performed a factory reset.  I can try that thank you.  I really haven't set customized options considerably that's why I haven't done something like that, but I appreciate the suggestion.

     

    Thank you.

     

    G