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Forum Discussion
C7800 2.4Gz Network goes to channel 0 and stops working
This has been a consistent behavior. At some point during operation the 2.4 Ghz Network goes down into channel 0. I use it on auto. I cant change the channel after it fails. I try and it does not...
can you set it to specific channel instead of AUTO? such as CH7, CH4, etc.
Yes. I can do that before it breaks. But eventually it goes to channel 0.
Please DM me your CM MAC + Cox account.
Info sent. Thank you for your message.
Hello Gerry
can you send me a PM with the info below our support team wants to look into the issue
- C7800 S/N
- FW version
- MSO/ISP
- Phone
DarrenM
Info sent. Thank you for looking into this.
I can try a specific channels. Thanks for the suggestion.
I think I read somewhere to leave it auto, but I can start to try channels in order and check if one of these does not break. I'll post my results.
Thank you,
G
