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Forum Discussion
C7800 2.4Gz Network goes to channel 0 and stops working
This has been a consistent behavior. At some point during operation the 2.4 Ghz Network goes down into channel 0. I use it on auto. I cant change the channel after it fails. I try and it does not...
UPDATE
A very friendly agent reached out and recommended resetting the modem to factory and changing the 2.4 channel to 9.
I did this a week ago and it has not had an issue with the channel going to 0. However, my PS4 has a lot of trouble each time joining the network. Before it did not happen.
Also, now the connection to my ISP is really poor. Not sure if it related but after the reset only half of the channels get a lock. I have a download speed 1MB while paying for 1000MB.
The tech from the ISP is coming to check tomorrow. I'll keep you posted.
Thanks,
G
Try channels 1, 6 or 11 and see if ths helps the PS4.
Wired is preferred for gaming consoles.
Thanks for the recommendations. I'll try these settings. I first want to get the Internet connection better. For some reason I have been getting 1 MB download speed. I switched to my old modem and I got 300 so there is something that got messed up when factory settings were applied.