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Forum Discussion
C7800-200NAS Firmware update issue
According to my Nighthawk App, my C7800 cable modem's firmware is out of date. When I try to update it on the app I get a message that says (Some error occurred while fetching remote devices). When I...
Ignore the message seen on the NH app.
For any C and CM series cable modem, ISPs are responsible to update FW. Users can not update these modems. However, some ISPs may not update user owned modems. The ISP, if that's there policy, then you'll have to use the modem as is. There is no other way to update it.
This is cable modem industry wide.