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C7800 Access Denied / No Wifi firmware update
Bought the C7800 a few days ago. Connected, setup - worked great for a few days with Xfinity 1GB plan. The app said “firmware out of date” and to login to admin to update, but there was no option. Sup...
Did you get it fixed ? I am having the same issue , same model and the app says the same thing
- I did! But it turned out to be nothing with hardware. It was a cabling issue outside with Xfinity. Their xFi gateway had caught signal for a moment while troubleshooting, but it was only luck.
Unfortunately we did have to have a Comcast tech out. Hoping we aren’t charged for them having to fix their own wiring issues!Please mark your thread and solved so others will know. :smileywink:
702dani wrote:
I did! But it turned out to be nothing with hardware. It was a cabling issue outside with Xfinity. Their xFi gateway had caught signal for a moment while troubleshooting, but it was only luck.
Unfortunately we did have to have a Comcast tech out. Hoping we aren’t charged for them having to fix their own wiring issues!
