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C7800 Access Denied / No Wifi firmware update
Bought the C7800 a few days ago. Connected, setup - worked great for a few days with Xfinity 1GB plan. The app said “firmware out of date” and to login to admin to update, but there was no option. Sup...
I did! But it turned out to be nothing with hardware. It was a cabling issue outside with Xfinity. Their xFi gateway had caught signal for a moment while troubleshooting, but it was only luck.
Unfortunately we did have to have a Comcast tech out. Hoping we aren’t charged for them having to fix their own wiring issues!
Unfortunately we did have to have a Comcast tech out. Hoping we aren’t charged for them having to fix their own wiring issues!
Please mark your thread and solved so others will know. :smileywink:
702dani wrote:
I did! But it turned out to be nothing with hardware. It was a cabling issue outside with Xfinity. Their xFi gateway had caught signal for a moment while troubleshooting, but it was only luck.
Unfortunately we did have to have a Comcast tech out. Hoping we aren’t charged for them having to fix their own wiring issues!