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Forum Discussion

Andy_Royce's avatar
Andy_Royce
Aspirant
Mar 07, 2020

C7800 Modem - Slow connections and Many Not Locked Channels

Installed C7800 (Firmware V3.01.43) about three weeks ago to take advantage of Xfinity 1Gb service and reduce rental cost of Xfinity equipment.  Since C7800 has been installed internet speeds have be...
plemans's avatar
plemans
Guru - Experienced User
Mar 09, 2020

Try getting xfinity to repartition the C7800. I've had them send the wrong partitioning file to my modem before and cause issues. 

Andy_Royce's avatar
Andy_Royce
Aspirant
Mar 10, 2020

Not sure what you mean by a "partitioning file...what is that?  I have not heard of that terminology before.

  • antinode's avatar
    antinode
    Guru
    Mar 10, 2020

    > Not sure what you mean by a "partitioning file [...]

     

       My guess: "partition" --> "provision".

    • plemans's avatar
      plemans
      Guru - Experienced User
      Mar 10, 2020
      antinode you're right. Typing and not rereading again